Create New User Cloud-App Logins to Alarm.com

1. How to Create a New Login

  1. Log into the Customer Website: https://blusky.com.au/login
  2. From the left-hand menu click Users.
  3. Click Manage Logins.
  4. Click Add a Login.
  5. In the Email Address field, enter the new user’s email address.
  6. In the Login Name field, enter the new user’s desired login name.
  7. Using the Language Preference dropdown menu, select the new user’s language preference.
  8. Click Save.
  9. On the Manage Login Permissions page, select the level of access you would like the new user to have (refer to section 2 on the next page for a description of each level).
  10. Click Save.
Note: New users will receive an email containing their username and a link to set up a new password. If this email is not being received, confirm the user’s email address is entered correctly and/or have the user check their junk/spam folder.

2. Types of Permissions

PermissionDescription
Master Control

Users with Master Control will have all of the permissions of the primary account user, including the ability to manage website logins and change profile information such as the primary email address and phone number for the account.

Master Control users will not receive certain types of account notifications that go only to the primary user (e.g., user code changes and invalid email addresses for secondary contacts).

Full Control

Users with Full Control will have all of the Full Control permissions described in the Custom permissions sections, along with most of the Customer Website and mobile app functionality available to the primary account user.

They will not have the ability to manage website logins, and they will not receive certain types of account notifications that go only to the primary user (e.g., user code changes and invalid email addresses for secondary contacts).

Read OnlyUsers with Read Only permissions will be able to see most of the Customer Website pages and settings for the account, including the User Codes and Live/Saved Video pages, but will not be able to make any changes to account settings, arming state, device status or view saved video. These users cannot see the Manage Logins page.
Limited Device Access

Users with limited device access will only be able to control and observe the specified devices.

Note: Access to view the account’s activity (i.e., Activity, Reports, Wellness, etc.) is restricted on the Customer Website and app when the Limited Device Access permission is chosen.
Custom

You can create a Custom role to fit your exact requirements for this user. Use the checkboxes below to include a specific type of permission, and then decide what level of control to provide the user (Read Only or Full Control). You can always come back and change this in the future.

Note: You will be able to view additional website and mobile content not listed in the Custom permissions, such as current system status, system history, their own password settings, and the system equipment list.

3. ‘Custom’ Permissions Example